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ExamReady CNA
Infection Control

Hand Hygiene

On the NNAAP, hand washing is always one of your five skills. Wash your hands before and after patient contact. Leaving out a critical step fails the skill.

No time limit•10 steps•2 criticalAlways tested
Watch the 90-second walkthrough — every critical step, in order, with the things graders watch for.

Why this matters

The skill graders test first — and the one you can never miss.

Quick tips

  • Hand washing is always one of your five exam skills, so make it automatic.
  • Hand washing is performed for real at a sink with running water. Between other skills you may say "Now I would wash my hands."
  • Hum Happy Birthday twice to reach 20 seconds.

Common mistakes

  • Scrubbing for under 20 seconds. This is a critical step, so you can fail the whole skill.
  • Letting hands rise above the elbows or fingertips point up while lathering or rinsing, which sends dirty water back toward your arms.
  • Touching or leaning on the inside of the sink, which recontaminates your hands.
  • Turning off the tap with bare hands after drying, which puts the dirty handle back on clean skin.